DIANA ZUHRO. Application Of Balanced Scorecard As A Benchmark For Performance Assessment In Service Companies: Case Study At PT. Mitra Intertrans Forwarding Surabaya Branch. International Journal of Economics and Management Sciences, [S. l.], v. 1, n. 4, p. 52–69, 2024. DOI: 10.61132/ijems.v1i4.216. Disponível em: https://international.areai.or.id/index.php/IJEMS/article/view/216. Acesso em: 6 nov. 2024.