Implementation Of Performance Achievements Of The Mangkang Terminal Semarang City
DOI:
https://doi.org/10.61132/ijems.v1i2.45Keywords:
Repair, Mangkang Terminal, Class 1Abstract
The growth in population and the usage of private automobiles in Semarang City have an impact on the operation and performance of the Mangkang Terminal with Type A, namely the terminal's class, service evaluation, and performance. The purpose of this study is to identify terminal class criteria, service enhancements, and operational performance that requires improvement at the Semarang Terminal. For this reason, the terminal class is created in accordance with rules governing technical guidelines for defining terminal class criteria, and service and terminal performance are assessed using the IPA method. A Google form with as many questions regarding services as an evaluation of satisfaction and interest is issued to terminal users, with the primary goal of improving and determining terminal class being to identify 5 indications that are tailored to current circumstances. According to the findings of the terminal class study, the Semarang Terminal is in class 1, which is the highest priority for developing and delivering services to road passenger terminals.
Downloads
References
Alfulaila, N., Haryadi, H., Sudrajat, A., & Nashrullah, N. (2019). The effectiveness of multicultural approach in writing achievement of Indonesian language among elementary school students. Cakrawala Pendidikan, 38(2), 366-376.
Faizah, A., Fauzan, R., & Setiawan, E. B. (2023). Shopeefood Application During Covid-19 For Promotion And Service Quality On Consumer Purchase Decisions. Al-Kharaj: Journal of Islamic Economic and Business, 5(2).
Herawati, N., Haryadi, B., Seputro, H. Y., & Syah, S. (2023). Sustainable Tourism: Exploration Of The Potential For Halal Tourism Retribution On The North Coast Of Madura. Jurnal Riset Akuntansi dan Bisnis Airlangga Vol, 8(1), 1435-1451.
Kristianto, A. C., & Setiadji, B. H. (2020, March). Development Of Transit Oriented Development (TOD) in Semarang City. In IOP Conference Series: Earth and Environmental Science (Vol. 448, No. 1, p. 012119). IOP Publishing.
Lam'aa'Sania, S. L., & Abidin, A. Z. (2023). STUDY OF COMMUNITY PERCEPTIONS OF THE DEVELOPMENT OF KENDAL INDUSTRIAL AREA, CENTRAL JAVA PROVINCE. Jurnal Ekonomi, 12(02), 505-512.
Lituhayu, D., Suwitri, S., & Hayu, D. I. (2021). QOU VADIS DEVELOPMENT OF A CULTURE OF ANTI-CORRUPTION BEHAVIOR IN THE BUREAUCRACY. European Journal of Humanities & Social Sciences, (2).
Nashrullah, N. (2021). Pembentukan Karakter Islami Siswa Berkebutuhan Khusus Melalui Metode Pembiasaan. Journal of Education and Religious Studies, 1(03), 127-135.
Nashrullah, N. (2021). the Effect of Multicultural Approach on Reading and Writing for Elementary Student. Tadulako Social Science and Humaniora Journal, 2(1), 40-50.
Nashrullah, N., Ruzakki, H., Zainiyati, H. S., & Suryani, S. (2023). Transformasi Pendidikan Islam Pesantren Bagi Muslim Kelas Menengah. LISAN AL-HAL: Jurnal Pengembangan Pemikiran dan Kebudayaan, 17(1), 139-152.
Ricardianto, P., Kholdun, A., Fachrey, K., Nofrisel, N., Agusinta, L., Setiawan, E., ... & Endri, E. (2022). Building green supply chain management in pharmaceutical companies in Indonesia. Uncertain Supply Chain Management, 10(2), 453-462.
Rizal, R., Nashrullah, N., Firmansyah, A., & Lagandesa, Y. R. (2023). Efektivitas Pendidikan Multikultural Untuk Cinta Damai Melalui Pemanfaatan Permainan Tradisional Dalam Pembelajaran Di Sekolah Dasar Kabupaten Poso. EduTech: Jurnal Ilmu Pendidikan dan Ilmu Sosial, 9(1).
Sawasemariai, H. S. (2022). Cooperation In Preparation of Full Brt System Development Program at BRT Trans Semarang. Eduvest-Journal of Universal Studies, 2(12), 2802-2820.
Setiawan, E. B. (2021). How to build customer loyalty: Through customer experience, perceived price, and customer satisfaction. Turkish Journal of Computer and Mathematics Education (TURCOMAT), 12(4), 1546-1554.
Siahaan, J. M., Ricardianto, P., Kurniawan, J. S., Setiawan, E. B., & Abidin, Z. (2023). On Time Performance pada Bandara Internasional Soekarno-Hatta. Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG), 10(3), 203-214.
Widiyanto, P., Endri, E., Sakti, R. F. J., Setiawan, E. B., Manfaluthy, M., Suryaningsih, L., ... & Limakrisna, N. (2021). The relationship between service quality, timeliness of arrival, departure flip ship logistics and people and customer satisfaction: A case in Indonesia. Academy of Entrepreneurship Journal, 27(6), 1-12.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 International Journal of Economics and Management Sciences
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
