1.
Kumala KE, Haunan Damar, Imam Nuryanto, Handy Nur Cahya. Analysis of E-Service Quality Attributes in Delivery Service Application Using the Kano Model. IJEMA [Internet]. 2025 Mar. 8 [cited 2025 Mar. 10];2(2):111-22. Available from: https://international.areai.or.id/index.php/IJEMA/article/view/599