Challenges and Opportunities for MSMEs in Accessing the Global Market: Qualitative Analysis through In-Depth Inter-views with Export-Oriented MSME Entrepreneurs

Authors

  • Fatmasari Endayani Universitas Merdeka Malang
  • Sudarmiatin Sudarmiatin Universitas Negeri Malang
  • Heri Pratikto Universitas Negeri Malang

DOI:

https://doi.org/10.61132/ijema.v3i1.1145

Keywords:

Adaptation Strategies, Export Challenges, Global Markets, Internationalization, MSMEs

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a vital role in Indonesia's economy with a contribution of more than 60 percent to the Gross Domestic Product and the absorption of 97 percent of the national workforce, but their participation in international trade is still low with only 14 percent involved in export activities. This research aims to analyze the challenges and opportunities faced by MSMEs in accessing the global market and identify adaptation strategies developed by entrepreneurs. A qualitative method with a phenomenological approach was applied through in-depth interviews with 18 export-oriented MSME owners and managers in East Java who were selected by purposive sampling. Thematic analysis using ATLAS.ti revealed seven main challenges including limited access to capital, complexity of export regulations, constraints on production capacity and quality consistency, language and cross-cultural communication barriers, lack of international market information, logistics infrastructure problems, and intensive competition. On the other hand, four strategic opportunities were identified, namely increasing demand for sustainable authentic products, accelerating digitalization and e-commerce, utilizing free trade agreements, and ethical consumerism trends. MSMEs develop effective adaptation strategies in the form of strategic collaboration, product differentiation with  premium positioning, the use of digital technology, and a focus on  specific market niches. The research emphasizes that the successful internationalization of MSMEs requires a holistic approach integrating internal capacity building with the support of a conducive external ecosystem.

Downloads

Download data is not yet available.

References

Abdurohim, D., & Ramdan, A. M. (2023). Analysis of strategic entrepreneurship to increase the export of micro, small, and medium enter-prises (MSMEs) in Indonesia: A case study of Java Halu Coffee. International Journal of Economics and Management Research, 2(3), 209–224. https://doi.org/10.55606/ijemr.v2i3.140

Alinasab, J., Mirahmadi, S. M. R., Ghorbani, H., & Caputo, F. (2022). Discovering knowledge and cognitive-based drivers for SMEs in-ternationalization. Journal of the Knowledge Economy, 13(3), 2490–2518. https://doi.org/10.1007/s13132-021-00801-1

Al-khalil, O. (2025). Global trade in the post-pandemic era: Challenges and opportunities for small and medium enterprises (SMEs) in international markets. Modern American Journal of Business, Economics, and Entrepreneurship, 01(01), 20–26. https://usajournals.org/index.php/4/article/view/9

Braun, V., & Clarke, V. (2022). Conceptual and design thinking for thematic analysis. Qualitative Psychology, 9(1), 1–67.

Budiati, Y., Untoro, W., Wahyudi, L., & Harsono, M. (2022). The mediating effect of strategy on entrepreneurial orientation and performance. Journal of Research in Marketing and Entrepreneurship, 24(1), 1–22. https://doi.org/10.1108/JRME-05-2020-0048

Calheiros-Lobo, N., Vasconcelos Ferreira, J., & Au-Yong-Oliveira, M. (2023). SME internationalization and export performance: A systematic review with bibliometric analysis. Sustainability (Switzerland), 15(11). https://doi.org/10.3390/su15118473

Chaldun, E. R., Yudoko, G., & Prasetio, E. A. (2024). Developing a theoretical framework of export-oriented small enterprises: A multiple case study in an emerging country. Sustainability (Switzerland), 16(24). https://doi.org/10.3390/su162411132

Chandra, A. A., Paul, J., & Chavan, M. (2020). Internationalization challenges for SMEs: Evidence and theoretical extension. European Business Review, 33(2), 316–344. https://doi.org/10.1108/EBR-08-2019-0164

Creswell, J. W., & Creswell, J. D. (2022). Research design: Qualitative, quantitative, and mixed methods approaches. SAGE Publications. https://books.google.co.id/books?id=Rkh4EAAAQBAJ

Ghag, N., Acharya, P., & Khanapuri, V. (2022). Prioritizing the challenges faced in achieving international competitiveness by export-oriented Indian SMEs: A DEMATEL approach. International Journal of Global Business and Competitiveness, 17(1), 12–24. https://doi.org/10.1007/s42943-022-00061-z

Hargiana, F., & Fachira, I. (2025). Determination of marketing strategies for increasing MSME financing in Indonesia Eximbank. Holistic Journal of Management Research, 10(2), 16–26. https://doi.org/10.33019/j97sce28

Islam, M. T., Islam, M. A., Hossain, M. M., & Olalere, O. E. (2023). Internationalization of SMEs: A developing country perspective. Sus-tainability (Switzerland), 15(15), 1–13. https://doi.org/10.3390/su151511654

Khaerani, S. N., Sudarmiatin, & Sumarsono, H. (2023). A literature review: Challenges of internationalization in small and micro enterprises medium (SMEs). International Journal of Science, Technology & Management, 4(4), 972–979. https://doi.org/10.46729/ijstm.v4i4.827

Kwartati, F., Maupa, H., & Cahyadi, H. (2024). Challenges and strategic approaches in SME internationalization: A literature review. Pro-ceedings of The International Conference on Business and Economics, 2(1), 298–308. https://doi.org/10.56444/icbeuntagsmg.v2i1.2085

Mammadov, A., & Wald, A. (2025). The role of cultural intelligence and emotional intelligence in the internationalization of SMEs: Does global mindset matter? Management International Review, 65(1), 115–144. https://doi.org/10.1007/s11575-024-00561-5

Mukuka, S., Phiri, J., & Mwelwa, L. (2025). Challenges of internationalizing the firms business operations: The case of Zambian-based SMEs. International Journal of Research and Innovation in Social Science (IJRISS), VII(2454), 1175–1189. https://doi.org/10.47772/IJRISS

Obadia, C., & Vida, I. (2024). Export marketing strategy and performance: A focus on SMEs promotion. International Business Review, 33(2), 102229. https://doi.org/10.1016/j.ibusrev.2023.102229

Perdana, R., & Prasasti, A. (2023). Entrepreneurial orientation, company performance, and competitive advantage in Indonesian culinary SMEs. Small Business International Review, 7(1), e547. https://doi.org/10.26784/sbir.v7i1.547

Praja, N. S., Iskandar, Masruroh, R., Santikawati, L., & Maulana, Y. (2024). The influence of entrepreneurial orientation and market orientation on marketing performance through competitive advantage. International Journal Administration, Business & Organization, 5(4), 1–11. https://doi.org/10.61242/ijabo.24.425

Rafiki, A., Nasution, M. D. T. P., Rossanty, Y., & Sari, P. B. (2023). Organizational learning, entrepreneurial orientation and personal values towards SMEs' growth in Indonesia. Journal of Science and Technology Policy Management, 14(1), 181–212. https://doi.org/10.1108/JSTPM-03-2020-0059

Reim, W., Yli-Viitala, P., Arrasvuori, J., & Parida, V. (2022). Tackling business model challenges in SME internationalization through digi-talization. Journal of Innovation & Knowledge, 7(3), 100199. https://doi.org/10.1016/j.jik.2022.100199

Saunders, M. N. K., Lewis, P., & Thornhill, A. (2023). Research methods for business students. Pearson Education. https://books.google.co.id/books?id=zoy1EAAAQBAJ

Singh, V. K., Keshari, A., Singh, D., Singh, P. C., & Gautam, A. (2024). Green export strategies and SMEs export performance: Mediating roles of innovation, readiness, and activities. Journal of Innovation and Entrepreneurship, 13(1). https://doi.org/10.1186/s13731-024-00451-y

Swangsa, D., Widayanto, M. P., Dovi, F., & Saleh, M. Z. (2025). Analysis of the challenges and opportunities of MSMEs in Indonesia in penetrating the Pontianak global market. Journal of Business Economics and Management, 2(2), 101–112. https://doi.org/10.62379/jbem.v2i2.855

Tajeddin, M., Farashahi, M., Moghaddam, K., Simba, A., & Edwards, G. (2023). Internationalization of emerging economy SMEs: A tripod approach. Journal of International Management, 29(1), 100991. https://doi.org/10.1016/j.intman.2022.100991

Tisdell, E. J., Merriam, S. B., & Stuckey-Peyrot, H. L. (2025). Qualitative research: A guide to design and implementation. Wiley. https://books.google.co.id/books?id=tRpCEQAAQBAJ

Widati, S. T., Suparno, & Mukhtar, S. (2025). Understanding how export stimuli, export knowledge, product standards, and marketing strategies shape the export performance of Indonesian MSMEs. Journal of Digital Business and Global Economy, 1(3). https://doi.org/10.64243/jodigbi.01.3.04

Yaskun, M., Hermawan, A., Rahayu, W. P., Orientation, M., Orientation, E., & Advantage, C. (2023). The effect of market orientation, entrepreneurial orientation, innovation and competitive advantage on business performance Indonesian MSMEs. International Journal of Professionals, 1–21.

Yin, R. K. (2024). Case study research: Design and methods. SAGE Publications. https://books.google.co.id/books?id=BWea_9ZGQMwC

Downloads

Published

2026-02-12

How to Cite

Endayani, F., Sudarmiatin Sudarmiatin, & Heri Pratikto. (2026). Challenges and Opportunities for MSMEs in Accessing the Global Market: Qualitative Analysis through In-Depth Inter-views with Export-Oriented MSME Entrepreneurs. International Journal of Economics, Management and Accounting, 3(1), 171–183. https://doi.org/10.61132/ijema.v3i1.1145