Challenges and Opportunities for MSMEs in Accessing the Global Market: Qualitative Analysis through In-Depth Inter-views with Export-Oriented MSME Entrepreneurs
DOI:
https://doi.org/10.61132/ijema.v3i1.1145Keywords:
Adaptation Strategies, Export Challenges, Global Markets, Internationalization, MSMEsAbstract
Micro, Small, and Medium Enterprises (MSMEs) play a vital role in Indonesia's economy with a contribution of more than 60 percent to the Gross Domestic Product and the absorption of 97 percent of the national workforce, but their participation in international trade is still low with only 14 percent involved in export activities. This research aims to analyze the challenges and opportunities faced by MSMEs in accessing the global market and identify adaptation strategies developed by entrepreneurs. A qualitative method with a phenomenological approach was applied through in-depth interviews with 18 export-oriented MSME owners and managers in East Java who were selected by purposive sampling. Thematic analysis using ATLAS.ti revealed seven main challenges including limited access to capital, complexity of export regulations, constraints on production capacity and quality consistency, language and cross-cultural communication barriers, lack of international market information, logistics infrastructure problems, and intensive competition. On the other hand, four strategic opportunities were identified, namely increasing demand for sustainable authentic products, accelerating digitalization and e-commerce, utilizing free trade agreements, and ethical consumerism trends. MSMEs develop effective adaptation strategies in the form of strategic collaboration, product differentiation with premium positioning, the use of digital technology, and a focus on specific market niches. The research emphasizes that the successful internationalization of MSMEs requires a holistic approach integrating internal capacity building with the support of a conducive external ecosystem.
Downloads
References
Abdurohim, D., & Ramdan, A. M. (2023). Analysis of strategic entrepreneurship to increase the export of micro, small, and medium enter-prises (MSMEs) in Indonesia: A case study of Java Halu Coffee. International Journal of Economics and Management Research, 2(3), 209–224. https://doi.org/10.55606/ijemr.v2i3.140
Alinasab, J., Mirahmadi, S. M. R., Ghorbani, H., & Caputo, F. (2022). Discovering knowledge and cognitive-based drivers for SMEs in-ternationalization. Journal of the Knowledge Economy, 13(3), 2490–2518. https://doi.org/10.1007/s13132-021-00801-1
Al-khalil, O. (2025). Global trade in the post-pandemic era: Challenges and opportunities for small and medium enterprises (SMEs) in international markets. Modern American Journal of Business, Economics, and Entrepreneurship, 01(01), 20–26. https://usajournals.org/index.php/4/article/view/9
Braun, V., & Clarke, V. (2022). Conceptual and design thinking for thematic analysis. Qualitative Psychology, 9(1), 1–67.
Budiati, Y., Untoro, W., Wahyudi, L., & Harsono, M. (2022). The mediating effect of strategy on entrepreneurial orientation and performance. Journal of Research in Marketing and Entrepreneurship, 24(1), 1–22. https://doi.org/10.1108/JRME-05-2020-0048
Calheiros-Lobo, N., Vasconcelos Ferreira, J., & Au-Yong-Oliveira, M. (2023). SME internationalization and export performance: A systematic review with bibliometric analysis. Sustainability (Switzerland), 15(11). https://doi.org/10.3390/su15118473
Chaldun, E. R., Yudoko, G., & Prasetio, E. A. (2024). Developing a theoretical framework of export-oriented small enterprises: A multiple case study in an emerging country. Sustainability (Switzerland), 16(24). https://doi.org/10.3390/su162411132
Chandra, A. A., Paul, J., & Chavan, M. (2020). Internationalization challenges for SMEs: Evidence and theoretical extension. European Business Review, 33(2), 316–344. https://doi.org/10.1108/EBR-08-2019-0164
Creswell, J. W., & Creswell, J. D. (2022). Research design: Qualitative, quantitative, and mixed methods approaches. SAGE Publications. https://books.google.co.id/books?id=Rkh4EAAAQBAJ
Ghag, N., Acharya, P., & Khanapuri, V. (2022). Prioritizing the challenges faced in achieving international competitiveness by export-oriented Indian SMEs: A DEMATEL approach. International Journal of Global Business and Competitiveness, 17(1), 12–24. https://doi.org/10.1007/s42943-022-00061-z
Hargiana, F., & Fachira, I. (2025). Determination of marketing strategies for increasing MSME financing in Indonesia Eximbank. Holistic Journal of Management Research, 10(2), 16–26. https://doi.org/10.33019/j97sce28
Islam, M. T., Islam, M. A., Hossain, M. M., & Olalere, O. E. (2023). Internationalization of SMEs: A developing country perspective. Sus-tainability (Switzerland), 15(15), 1–13. https://doi.org/10.3390/su151511654
Khaerani, S. N., Sudarmiatin, & Sumarsono, H. (2023). A literature review: Challenges of internationalization in small and micro enterprises medium (SMEs). International Journal of Science, Technology & Management, 4(4), 972–979. https://doi.org/10.46729/ijstm.v4i4.827
Kwartati, F., Maupa, H., & Cahyadi, H. (2024). Challenges and strategic approaches in SME internationalization: A literature review. Pro-ceedings of The International Conference on Business and Economics, 2(1), 298–308. https://doi.org/10.56444/icbeuntagsmg.v2i1.2085
Mammadov, A., & Wald, A. (2025). The role of cultural intelligence and emotional intelligence in the internationalization of SMEs: Does global mindset matter? Management International Review, 65(1), 115–144. https://doi.org/10.1007/s11575-024-00561-5
Mukuka, S., Phiri, J., & Mwelwa, L. (2025). Challenges of internationalizing the firms business operations: The case of Zambian-based SMEs. International Journal of Research and Innovation in Social Science (IJRISS), VII(2454), 1175–1189. https://doi.org/10.47772/IJRISS
Obadia, C., & Vida, I. (2024). Export marketing strategy and performance: A focus on SMEs promotion. International Business Review, 33(2), 102229. https://doi.org/10.1016/j.ibusrev.2023.102229
Perdana, R., & Prasasti, A. (2023). Entrepreneurial orientation, company performance, and competitive advantage in Indonesian culinary SMEs. Small Business International Review, 7(1), e547. https://doi.org/10.26784/sbir.v7i1.547
Praja, N. S., Iskandar, Masruroh, R., Santikawati, L., & Maulana, Y. (2024). The influence of entrepreneurial orientation and market orientation on marketing performance through competitive advantage. International Journal Administration, Business & Organization, 5(4), 1–11. https://doi.org/10.61242/ijabo.24.425
Rafiki, A., Nasution, M. D. T. P., Rossanty, Y., & Sari, P. B. (2023). Organizational learning, entrepreneurial orientation and personal values towards SMEs' growth in Indonesia. Journal of Science and Technology Policy Management, 14(1), 181–212. https://doi.org/10.1108/JSTPM-03-2020-0059
Reim, W., Yli-Viitala, P., Arrasvuori, J., & Parida, V. (2022). Tackling business model challenges in SME internationalization through digi-talization. Journal of Innovation & Knowledge, 7(3), 100199. https://doi.org/10.1016/j.jik.2022.100199
Saunders, M. N. K., Lewis, P., & Thornhill, A. (2023). Research methods for business students. Pearson Education. https://books.google.co.id/books?id=zoy1EAAAQBAJ
Singh, V. K., Keshari, A., Singh, D., Singh, P. C., & Gautam, A. (2024). Green export strategies and SMEs export performance: Mediating roles of innovation, readiness, and activities. Journal of Innovation and Entrepreneurship, 13(1). https://doi.org/10.1186/s13731-024-00451-y
Swangsa, D., Widayanto, M. P., Dovi, F., & Saleh, M. Z. (2025). Analysis of the challenges and opportunities of MSMEs in Indonesia in penetrating the Pontianak global market. Journal of Business Economics and Management, 2(2), 101–112. https://doi.org/10.62379/jbem.v2i2.855
Tajeddin, M., Farashahi, M., Moghaddam, K., Simba, A., & Edwards, G. (2023). Internationalization of emerging economy SMEs: A tripod approach. Journal of International Management, 29(1), 100991. https://doi.org/10.1016/j.intman.2022.100991
Tisdell, E. J., Merriam, S. B., & Stuckey-Peyrot, H. L. (2025). Qualitative research: A guide to design and implementation. Wiley. https://books.google.co.id/books?id=tRpCEQAAQBAJ
Widati, S. T., Suparno, & Mukhtar, S. (2025). Understanding how export stimuli, export knowledge, product standards, and marketing strategies shape the export performance of Indonesian MSMEs. Journal of Digital Business and Global Economy, 1(3). https://doi.org/10.64243/jodigbi.01.3.04
Yaskun, M., Hermawan, A., Rahayu, W. P., Orientation, M., Orientation, E., & Advantage, C. (2023). The effect of market orientation, entrepreneurial orientation, innovation and competitive advantage on business performance Indonesian MSMEs. International Journal of Professionals, 1–21.
Yin, R. K. (2024). Case study research: Design and methods. SAGE Publications. https://books.google.co.id/books?id=BWea_9ZGQMwC
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 International Journal of Economics, Management and Accounting

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

