How Do Organizational Commitment and Workload Influence Cyberloafing Behavior (Case Study of RSJD Nurses in Lampung Province)

. Cyberloafing, or employees engaging in non-work-related internet activities, has become a prevalent issue for many companies. Finding out how organizational commitment and workload affect cyberloafing behavior in nurses at the Lampung Province Regional Mental Hospital (RSJD) is the goal of this study. The basic data for this study came from a Likert scale questionnaire. There were 115 nurses in the research sample, and SPSS 29 software was utilized for the multiple linear regression analysis of the data. The study's findings provided evidence in favor of the premise that organizational commitment and workload significantly and negatively influence cyberloafing behavior. The recommendation for the Lampung Province Mental Hospital is to help create an atmosphere where nurses can feel content and at ease at work, as well as to inculcate positive values in them. The Lampung Provincial Mental Hospital ought to establish guidelines for the equitable distribution of nursing responsibilities. To lower the amount of cyberloafing among nurses, the Lampung Provincial Mental Hospital must also implement specific internet usage guidelines.


INTRODUCTION
According to Toader et al. (2018), the usage of advanced information technology, particularly the Internet, is a sign of a country's economic development.Businesses can save expenses while increasing performance (Zhong et al., 2020).By making information technology more accessible, facilitating task completion, and fostering greater teamwork, the internet can boost worker productivity.Cyberloafing behavior is defined as the misuse of the Internet by continuing to use it deliberately for non-job-related reasons while at work (Blanchard & Henle, 2008).Cyberloafing is a practice that is harmful to an organization since it can raise expenses and lower performance.Even though the human resources are there is a key factor in an organization (Nurullah et al., 2020;Yasir et al., 2021).
Cyberloafing in the healthcare industry has the potential to cause medical errors that could endanger patients' lives by taking nurses' attention away from patients during working hours (Kemer & Özcan, 2021).In order to lessen the strain on any healthcare facility worldwide, it is crucial to understand the reasons linked to nurse cyberloafing (Alqahtani et al., 2022).According to a meta-analysis of the research, workload and organizational commitment both have a negative impact on cyberloafing behavior, with high workloads having a negative influence on cyberloafing behavior (Lim et al., 2020).James et al. (2015), will enable each individual to lessen their tendency to engage in cyberloafing at work.
In this instance, a nurse's cyberloafing behavior is influenced by their workload as well.The term "workload" describes a set of assignments that must be completed by a worker or employee using their skills and talents within a specific amount of time.A position's or an organization's unit's workload is the total amount of work that the unit is required to complete, which is based on time standards and work volume (Soleman, 2011).When workers are bored and don't feel like they are getting enough work done, they engage in cyberloafing (Pindek et al., 2018).
In order to do its tasks, which include documenting patient data and care procedures, obtaining patient information, and accessing scientific literature, nurses heavily rely on internet connections and devices like computers and phones.It is critical that nurses give their patients their whole attention when giving them medical care.Even the smallest mistake when applying a treatment might have detrimental and irreversible effects.Health professionals frequently engage in minor cyberloafing activities, such as texting and emailing friends and family while at work.Gokcearslan et al. (2018), using social media during work hours is the most prevalent type of cyberloafing behavior.Cyberloafing by nurses can lead to job delays, disregard for patient privacy and safety, and breakdowns in nurse-patient communication.

LITERATURE REVIEW
Organizational commitment according to Robbins (2008), is one who aspires to retain their membership in the organization and supports its aims.When workers perceive that their employer meets their psychological need for safety and support, they are more likely to put their all into their work (Setiawan et al., 2020;Yuningsih et al., 2018).Employees with organizational commitment, according to Allen and Meyer (1997), will put in more effort because they are more motivated to contribute to the prosperity and safety of the company where they work.Based on the theory employed, the research employed three indicators: affective commitment, sustainable commitment, and normative commitment.
A workload is the total amount of tasks that people, or groups of people, have to finish in a given amount of time for their regular activities.A workload is an assignment or responsibility that is assigned to all available human resources and must be finished within a certain amount of time (Koesomowidjojo, 2017).An employee's perception of their objective workload is influenced by their belief that they have an excessive number of tasks or insufficient time to finish them.Workload is measured by factors such as psychological demands, role ambiguity, mental health, and attention issues.
Cyberloafing is the practice of employees using email, instant messaging, and internet access for personal use when they are not at work (Colquitt et al., 2015).Information technology may have contributed to this tendency, which can be viewed as a type of work disengagement.The majority of workers who withdraw do so in an attempt to flee or avoid an uncomfortable situation at work.Psychologically withdrawn workers seem to be productive even while their brains are preoccupied with activities unrelated to their jobs.
Cyberloafing can be classified into two: minor and serious.
Therefore, the research's hypotheses are: 1) Cyberloafing behavior is significantly and negatively impacted by organizational commitment.2) Cyberloafing behavior is significantly impacted negatively by workload.

METHODS
This kind of study employs a quantitative associative research methodology.
Workload (X2), Cyberloafing (Y), and Organizational Commitment (X1) are the factors that are related in this study.The Lampung Province Regional Mental Hospital (RSJD/Rumah Sakit Jiwa Daerah), situated at Jl. Raya No. Km. 13, Kec.Gedong Tataan, Pesawaran Regency, Lampung, is the site of this study.Thus, primary and secondary data sources provide the data.A Likert scale is used to quantify the main data gathering approach, which is followed by secondary data collection using material from books, journals, websites, and related research.A description of the measurement process for a variable is called an operational definition.To facilitate the identification of the link between a variable and other variables as well as the measures that need to be taken, the variables that make up the research topic must be specified operationally (Sarwono, 2006).

RESULTS
The nurses at RSJD Lampung Province were the research participants.The results of distributing research questionnaires are displayed in the following table, which indicates that while the questionnaires returned were consistent with those distributed, only 115 of the total could be processed due to 8 outlier questionnaires.The reliability test was carried out using the SPSS program and Chronbach alpha measurement technique.The test results can be said to be reliable if the Chronbach alpha > 0.6.The normality test for this study used the Kolmogorov-Smirnov-Test.Following are the results of the normality test.

Source: Data Processed, 2024
The purpose of this study's quantitative data analysis is to ascertain how organizational commitment and workload affect nurses' cyberloafing habits.The following are the findings of computations made with the SPSS 29 calculating tool and the multiple linear regression analysis formula, with the following information: Y: Cyberloafing; X1: Organizational Commitment; X2: Workload; a : Constant; β1 : Coefficient X1; β2 : Coefficient X2; e : Error.

Y= a+b1X1+b2X2+e
Y= a -0,224 X1-0,546 X2 + e The t test is used to determine the partial influence of variable X on Y.The following are the results of the t test in this study.

DISCUSSION
The Influence of Organizational Commitment on Cyberloafing Behavior in Nurses at RSJD Lampung Province.According to Meyer and Allen (1997), organizational commitment is a psychological state that binds workers to the company where they are employed.This study supports Hypothesis I, which claims that there is a negative relationship between cyberloafing and corporate commitment.The results of the respondents' responses indicate that the organizational commitment of the nurses at RSJD Lampung Province is high, which lowers the incidence of cyberloafing behavior.This is consistent with Hensel & Kacprzak (2020), which found that cyberloafing behavior is significantly impacted negatively by organizational commitment.
The Influence of Workload on Cyberloafing Behavior in Nurses at RSJD Lampung Province.A worker's workload is the total amount of tasks they have to finish in a set amount of time utilizing their knowledge, skills, and mental faculties (Sjöberg et al, 2020).The study's hypothesis II testing results, which indicated that workload had a substantial and adverse impact on cyberloafing, were validated.This demonstrates that nurses are less likely to engage in cyberloafing activities the more workload they have.The study's findings are consistent with earlier studies that found the opposite-that is, that low workload is linked to higher levels of ennui, which are linked to higher levels of cyberloafing (Andel et al., 2019).
According to the respondents' responses, nurses at RSJD Lampung Province have a moderate to heavy workload, which means they must use a lot of cognitive skills, have a limited amount of time, and deal with a lot of psychological strain in order to complete their tasks.

CONCLUSION
At RSJD Lampung Province, organizational commitment has a negative and significant impact on nurses' cyberloafing habit.This demonstrates that nurses' levels of cyberloafing will decrease in proportion to their organizational commitment.Then, at RSJD Lampung Province, nurses' cyberloafing habit is significantly and negatively impacted by their workload.This demonstrates that nurses' levels of cyberloafing activity decrease with increasing workload.

LIMITATION
This research only analyze the effect of organizational commitment and workload on cyberloafing.Moreover, this study's respondents were limited to nurses employed in RSJD Lampung Province.
How Do Organizational Commitment and Workload Influence Cyberloafing Behavior (Case Study of RSJD Nurses in Lampung Province) Sugiyono (2019) defines a population as a generalization area made up of people or things with specific amounts and features chosen by researchers to be investigated and conclusions made.The participants in this study were all Lampung Province RSJD nurses.Sugiyono (2019) asserts that the sample reflects the size and makeup of the population.In this study, complete sampling or census techniques were employed as a nonprobability sampling method.International Journal of Economics, Management and Accounting -Volume. 1, No.3 September 2024 How Do OrganizationalCommitment and Workload Influence Cyberloafing Behavior  (Case Study of RSJD Nurses in Lampung Province) Allen & Meyer (1997)l of Economics, Management and Accounting -Volume. 1, No.3 September 2024Allen & Meyer (1997), organizational commitment is a psychological state that binds workers to the company where they are employed.By offering the anticipated advantages, corporate commitment can have a significant impact on how employees use the internet at work.Strong corporate commitment, according to

Table 1 . Regional Mental Hospital Nursing in Lampung Province 2023
Based on Table1, the research sample consisted of 123 nurses from Lampung Province RSJD.A questionnaire method was employed by researchers to measure data.Since the questionnaire approach generates qualitative data, it must first be transformed into quantitative data.This can be changed by using a Likert scale, which is a method of assigning scores.

Table 3 . Operational Definition of Variables and Variable Measurement
Ghozali (2016)e tests in the research instrument: validity, reliability, and normalcy.Ghozali (2013), the Kaiser-Meyer-Olkin Measure of Sampling Adequacy (KMO MSA) is employed in the validity test to determine the validity of a questionnaire.If a questionnaire item's KMO value > 0.5, it is deemed legitimate.Ghozali (2016), an assessment of a questionnaire's reliability may be made using the Chronbach alpha measurement approach.
Y= a+b1X1+b2X2+e, where Y : Cyberloafing; X1 : Organizational Commitment; X2: Workload; a : Constant; β1,2: Regression coefficient of each variable; e : error.The t test is to determine the effect of the independent variable on the dependent variable partially.It is said to be influential if sig < a (0.05).

Table 4 . Distribution of Research Questionnaires
Test the validity of this research instrument using the Kaiser-Meyer-Olkin Measure of Sampling Adequacy (KMO MSA) by applying SPSS software.The following are the results of testing the validity of research instruments.