Frandy Irawan, Hary Sulaksono and Muhaimin Dimyati (2025) “Analysis of Factors Affecting Seafarer Satisfaction in Online Seaman’s Book Issuance Services at the Tanjungwangi Class III KSOP Office”, International Journal of Economics, Commerce, and Management, 2(2), pp. 316–327. doi: 10.62951/ijecm.v2i2.622.