MUHAMMAD RODHITA ARFIANDI; MUHAMMAD FIRDAUS; TAMRIATIN HIDAYAH. The Effect of E-Service Quality and E-Trust Whatsapps Reminder on Loyalty Through Customer Satisfaction BPJS Ketenagakerjaan Banyuwangi Regency. International Journal of Economics, Commerce, and Management, [S. l.], v. 2, n. 2, p. 291–303, 2025. DOI: 10.62951/ijecm.v2i2.612. Disponível em: https://international.areai.or.id/index.php/IJECM/article/view/612. Acesso em: 5 dec. 2025.