Analysis of Influence Employee Competenceand Job Satisfaction on Employee Performance with Employee Engagement as a Mediating Variable at PT. Perkebunan Nusantara XII Surabaya

Reggy Irawan Setiyobudi; Hary Sulaksono; Muhammad Firdaus

doi:10.62951/ijecm.v2i2.535

Authors

Reggy Irawan Setiyobudi Institut Teknologi dan Sains Mandala Jember
Hary Sulaksono Institut Teknologi dan Sains Mandala Jember
Muhammad Firdaus Institut Teknologi dan Sains Mandala Jember

DOI:

https://doi.org/10.62951/ijecm.v2i2.535

Keywords:

employee competence, job satisfaction, employee engagement, employee performance

Abstract

This study aims to analyze the effect of employee competence and job satisfaction on employee performance, with employee engagement as a mediating variable at PT Perkebunan Nusantara XII Surabaya. Employee competence and job satisfaction are crucial factors in improving employee performance, while employee engagement plays a role in strengthening this relationship. This research adopts a quantitative approach using secondary data from employee competency measurement reports for the 2020-2022 period. The analysis method employed is Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) approach. The findings indicate that employee competence and job satisfaction have a positive and significant impact on employee performance. Furthermore, employee engagement has been proven to play a significant mediating role in the relationship between employee competence and employee performance, as well as between job satisfaction and employee performance. In other words, employees with high competence and job satisfaction tend to be more engaged in their work, ultimately enhancing their performance. These findings have practical implications for companies to improve employee competence and job satisfaction through training, fair incentive distribution, and creating a work environment that fosters employee engagement. This study also contributes to the development of human resource management theory, particularly regarding employee engagement as a mediating factor in enhancing employee performance.

Downloads

Download data is not yet available.

References

Bairizki, A. (2020). Manajemen Sumber Daya Manusia (Tinjauan Strategis Berbasis Kompetensi)—Jilid 1. Pustaka Aksara.

Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of occupational health psychology, 22(3), 273.

Baron, A., & Armstrong, M. (2013). Human Capital Management Konsep dan Implementasi. PPM.

Baumruk, R. (2004). The missing link: The role of employee engagement in business success.

Breevaart, K., Bakker, A. B., Demerouti, E., & Derks, D. (2016). Who takes the lead? A multi‐source diary study on leadership, work engagement, and job performance. Journal of Organizational Behavior, 37(3), 309–325. https://doi.org/10.1002/job.2041

Firmansyah, A. (2023). Pemasaran Produk dan Merk: Planning & Strategy. Penerbit Qiara Media.

Gallup. (2013). The State of the American Workplace: Employee Engagement Insights for U.S. Business Leaders. Gallup Inc.

Kim, W., Han, S. J., & Park, J. (2019). Is the role of work engagement essential to employee performance or ‘nice to have’? Sustainability, 11(4), 1050.

Kuhuparuw, V. J. (2020). Pengaruh Karakteristik Individu Dan Kepuasan Kerja Terhadap Komitmen Organisasi Pada PT. Federal International Finance (Fif) Cabang Ambon. Jurnal Cita Ekonomika, 14(1), 55–66.

Kwon, K., & Kim, T. (2020). An Integrative Literature Review of Employee Engagement and Innovative Behavior: Revisiting The JD-R Model. Human Resource Management Review, 30(2), 100704.

Nikolajevaite, M., & Sabaityte, E. (2016). Relationship between employees’ competencies and job satisfaction: British and Lithuanian employees. Psychology Research, 6(11), 684–692.

Ningkiswari, I. A., & Wulandari, R. D. (2017). Pengaruh kepuasan kerja terhadap komitmen karyawan rumah sakit mata undaan surabaya. Jurnal Ilmu Manajemen, 5(2).

Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2018). Human Resource Management: Gaining a Competitive Advantage. McGraw Hill.

Noor, S. (2018). Manajemen Sumber Daya Manusia. Graha Ilmu.

Parker, S. K., Van den Broeck, A., & Holman, D. (2017). Work design influences: A synthesis of multilevel factors that affect the design of jobs. Academy of Management Annals, 11(1), 267–308.

Pawirosumarto, S., Sarjana, P. K., & Gunawan, R. (2017). The effect of work

Rahmawati, D., & Irawati, R. (2023). The Mediating Role of Employee Engagement on The Relationship Between Job Satisfaction and Employee Performance. Jurnal Manajemen dan Bisnis, 25(1), 1–12.

Rama, T. A. (2017). Kepuasan Kerja, Keadilan Organisasi, Komitmen Organisasi dan Organizational Citizenship Behavior. Psikoborneo, 5(1), 10–15.

Richman, A. (2006). Everyone wants an engaged workforce how can you create it.

Riniwati, H. (2016). Manajemen Sumberdaya Manusia: Aktivitas Utama dan Pengembangan SDM. Universitas Brawijaya Press.

Robbins, S., & Judge. (2008). Perilaku Organisasi. Salemba Empat.

Robertson, I. T., & Cooper, C. L. (2010). Full Engagement: The Integration of Employee Engagement and Psychological Well‐Being. Leadership & organization development journal, 31(4), 324–336.

Saleh, M. Y., & Said, M. (2019). Konsep dan Strategi Pemasaran: Marketing Concepts and Strategies. Sah Media.

Setiadi, W. (2012). Pembangunan Hukum dalam Rangka Peningkatan Supremasi Hukum. Jurnal Rechts Vinding: Media Pembinaan Hukum Nasional, 1(1), Article 1. https://doi.org/10.33331/rechtsvinding.v1i1.103

Shaw, K. (2005). An engagement strategy process for communicators. Strategic Communication Management, 9(3), 26.

Siddhanta, A., & Roy, D. (2010). Employee engagement engaging the 21st century workforce. Asian Journal of Management Research, 3, 2229–3795.

Smith, I. (2005). Achieving Readiness for Organisational Change. Library management, 26(6/7), 408–412.

Smith, M., & Bititci, U. S. (2017). Interplay between performance measurement and management, employee engagement and performance. International Journal of Operations & Production Management, 37(9), 1207–1228.

Sparrow, P., Brewster, C., & Chung, C. (2016). Globalizing human resource management. Routledge. https://www.taylorfrancis.com/books/mono/10.4324/9781315668611/globalizing-human-resource-management-paul-sparrow-chris-brewster-chul-chung

Sugiyono. (2012). Metode Kualitatif dan R&D. Alfabeta.

Sugiyono, S. (2019). Metodologi Penelitian Kualitatif Kuantitatif Dan R&D. Bandung: Cv. Alfabeta.

Sulistyawati, N., Setyadi, I. K., & Nawir, J. (2022). Pengaruh Lingkungan Kerja, Budaya Organisasi dan Kepemimpinan Transformasional terhadap Kepuasan Kerja Karyawan Millenial. Studi Ilmu Manajemen Dan Organisasi, 3(1), Article 1. https://doi.org/10.35912/simo.v3i1.680

Sutrisno, H. (2009). Manajemen keuangan teori, konsep dan aplikasi. Yogyakarta: Ekonosia.

Tang, A., & Aras, D. (2018). Pengaruh Pijat Bayi Terhadap Kualitas Tidur Bayi Usia 1–4 Bulan. Global Health Science, 3(1), 12–16.

Testa, M. R. (1999). Satisfaction with organizational vision, job satisfaction and service efforts: An empirical investigation. Leadership & Organization Development Journal, 20(3), 154–161.

Tiong, P., Sumaryo, P., Dalle, M. Y., & Latif, A. (2023). Pengaruh Kompetensi dan Pengembangan Karir terhadap Kinerja Karyawan pada PT. Hadji Kalla Cabang Urip Sumohardjo Makassar dengan Employee Engagement sebagai variabel intervening. Jurnal Metaverse ADPERTISI, 2(2), 43–51.

Veriyanti, U., & Nurhayati, M. (2022). The Role of Leader-Member Exchange in Moderating the Influence of Competence, Innovative Behavior, and Career Development on Employee Engagement. European Journal of Business and Management Research, 7(1), 153–159.

Wang, H.-K. C. (2007). A Study on the Relationships among Knowledge Management, Situational Factors, Professionals’ Core Competencies and Job Performance-Taking the Vocational Training Centers and Employment Service Centers as Example. The Journal of Human Resource and Adult Learning, 3(2).

Wibowo, A. (2018). The Influence of Employee Competence and Employee Engagement on Employee Performance. International Journal of Scientific & Technology Research, 7(11), 210–214.

Widagdo, S., Maulyda, M. A., & Kholifah, E. (2020). Penilaian Kinerja, Budaya Kerja & Kepemimpinan. Mandala Press.

Wright, P. M. (1997). Strategy, Core Competence and HR Involvement as Determinants of HR Effectiveness and Refinery Performance. Human Resource Management Journal, 37(1).

Yuswardi, Y. (2019). Analisis Faktor-Fakror yang Mempengaruhi Keterikatan Karyawan pada Hotel Berbintang di Batam. Jesya (Jurnal Ekonomi dan Ekonomi Syariah), 2(2), 394–405.

Zwell, M. (2008). Creating a Culture of Competence. John Wiley and Sons,Inc.