The Role of E-commerce in Transforming Retail Business Models: Challenges and Opportunities

Authors

  • Thabo Nkosi University of Nairobi
  • Amina Diallo University of Nairobi
  • Malik Ndlovu University of Nairobi
  • Fatoumata Keita University of Nairobi

DOI:

https://doi.org/10.62951/ijecm.v1i2.314

Keywords:

E-commerce, retail business models, digital transformation, logistics, customer engagement, market competitiveness

Abstract

This paper examines the transformative impact of e-commerce on traditional retail business models. By analyzing case studies of retailers that have successfully adapted to the digital marketplace, the study identifies key challenges, such as logistics and customer engagement, as well as opportunities for growth and innovation. The findings underscore the necessity for retailers to embrace digital strategies to remain competitive in the evolving market landscape.

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References

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Published

2023-01-30

How to Cite

Thabo Nkosi, Amina Diallo, Malik Ndlovu, & Fatoumata Keita. (2023). The Role of E-commerce in Transforming Retail Business Models: Challenges and Opportunities. International Journal of Economics, Commerce, and Management, 1(2), 28–31. https://doi.org/10.62951/ijecm.v1i2.314